Mrs. Lindsay Parr-Marino
Mrs. Jennifer Bush
Mrs. Jennifer Bush is the Receptionist and Records Clerk for the department and has been employed since 2007. Jennifer works directly for the Senior Administrative Assistant. Jennifer greets the walk in citizens and assists as needed.
Mrs. Kathleen Higgins
Ms. Higgins’ earned an undergraduate degree in analytical chemistry from University of Rhode Island and a Master’s degree in Forensic Chemistry at Northeastern University (NU), co-founded a private forensic laboratory in Boston, and served as a Senior Chemist with the MA State Police Crime Laboratory. She also lectured at the MA Criminal Justice Training Center and at NU, where she was made the coordinator of the graduate and undergraduate forensic science programs.
Ms. Higgins worked for the U.S. Postal Service Engineering and Development Center, including one that produced the improved papers, inks and self-sticking adhesives of today's postage stamps. She earned a Meritorious Service Honor Award for her efforts. In 1994, she accepted an invitation to serve as Director of the Office of Law Enforcement Standards (OLES) at the National Institute of Standards and Technology (NIST).
In 2003, she was asked to serve as Assistant to the NIST Director for Homeland Security and to chair NIST’s Homeland Security Strategic Working Group.
In late 2007, she accepted the position of Director of the Office for Interoperability and Compatibility in the Command, Control & Interoperability Division (CCI) at DHS where she served for approximately one year before accepting the position as Chief, Stakeholder Engagement in CCI and later in the First Responders Group (FRG). In early 2014, the System Assessment and Validation for Emergency Responders (SAVER) program transitioned to FRG and she was appointed as its Program Director.
Ms. Higgins is the author of several forensic science journal articles, a former Fellow of the American Academy of Forensic Sciences, ex officio Chair of ASTM’s E54 Committee on Homeland Security Applications, former member of the Homeland Security Committee of the International Association of Chiefs of Police, and former Federal co-chair of the Standards Coordination Committee and the Federal Agency Coordinating Committee of the Interagency Board for Equipment Standardization and Interoperability.
She retired from Federal Service on December 31, 2014.