Create an Account - Increase your productivity, customize your experience, and engage in information you care about.
To request a new service account, you can provide the information by telephone at (540) 347-2678 between the hours of 8:30 AM to 4:30 PM. You can also download the Commercial Service Account Request Form (PDF) and return it to us in person or by emailing it to our offices.
An account setup fee of $25 and a security deposit of $150 must be paid within 10 days after the service start date. Security deposits will never appear on your water bill.
You will be asked to provide the following information:
To remit the forms:
If delivering in person, our office hours are 8:30 AM to 4:30 PM, Monday through Friday. You may also use our night depository dropbox if it is after hours.