It is often difficult to isolate the cause of taste or odor problems.
If you experience objectionable tastes or odors, please contact the Water Plant at (540) 347-1103. The Water Plant laboratory may want to come out and collect a sample. To assist us in our quality assurance efforts, please be ready to answer the following questions:
When did you first notice the problem (time of day)?
Is the problem with both the hot and cold water?
Have you installed a new water heater recently (within the past year)?
Was the house vacant for a long period of time prior to the taste or odor problems?